JourneyWheels places paramount importance on maintaining the privacy of its customers - personal information under the applicable laws in India.
Please read this Policy carefully by accessing or using our website. The customer hereby acknowledges that he has read, understood, and agrees to be bound to all the terms of this Policy
JourneyWheels collects and uses relevant personal information of customer in order to provide services. The following personal information is collected from the Customer and shall include, the Customer's street address, name, contact telephone number; vehicle preference; company name and employee accounts with JourneyWheels; Reservations and Rental details including dates, times and places of vehicle hire;
The collection of information shall depend upon on the Customer's use of JourneyWheels's services. JourneyWheels may collect information directly from the Customer by mobile devices, portable devices /telephone/email/over the counter/filling an enrollment form or through an internet based service.
The Customer may choose not to provide some information but this may prevent JourneyWheels from providing the standard of services that is normally expected. The Customer by proceeding with the usage/access of the website/application of the JourneyWheels explicitly grants his/her consent to such usage of the data by the JourneyWheels. JourneyWheels protects information by keeping up to date with techniques and processes meeting current industry standards ensuring that information are kept secure and confidential.
JourneyWheels shall make best possible endeavors to use the data of the Customers for rendering standard services only by sharing it with third party companies. JourneyWheels will be careful in the management of information of Customers and also has measures in place to ensure that collected information is protected and not accessed inappropriately.
JourneyWheels makes every effort to ensure that information of Customer is accurate and updated and requires Customer to verify their identity for security purposes before replying to any requests.
Any Customer who has an objection to such usage must not proceed with the usage/access of the website/application of JourneyWheels.
The Customer who has already shared his/her personal data may raise the demand to JourneyWheels for removal of his/her data at registered office address mentioned below.
Registered office address #19-1-112/A, JM COMPLEX, OLD EXHIBITION GROUND, NEAR OPP RTC BUS STAND, TIRUPATI, ANDHRA PRADESH-517501
How the company transfers data to third party companies?
JourneyWheels does not submit information to third parties except in the following cases:
The access is through customer Id and password. The storage of information of the Customer is in computer servers with limited access that are located in controlled facilities. As transmission of data over the Internet or any wireless network cannot be guaranteed to be 100% secure
How to edit this information or log out?
The access to customers account is through customer ID login and passwords and JourneyWheels persuades that the customer promptly updates information if it changes in order to help JourneyWheels keep the information and up to date. The access would be withdrawn if such facility is not to be continued.
However, JourneyWheels keeps track of past transactions, therefore the Customer cannot delete information or opt-out of information associated with past transactions on the website.
Every effort has been made to ensure that the information on this site is correct and up to date, however, JourneyWheels does not provide any warranty as to the completeness or accuracy of the information and, subject to applicable laws, does not accept any liability for damages of any kind resulting from the access or use of this website and its contents. All information on this site is protected by copyright and other intellectual property rights. No images, text or other content from this site may be distributed or reproduced without prior written approval from JourneyWheels.
Cancellations & Refunds:
Based on the cancellation the refund will be processed. All refunds will be made in the same mode of payment used while booking. If you paid by using credit/debit card or net banking, it may take up to 5-7 business days for your bank to credit the refund amount to your account.
In case of any questions or suggestions regarding the Policy, please email JourneyWheels at: email@example.com